Cummins Power Blog

For the second time in recent years, the power generation business unit of Cummins India Ltd. (CIL) has won “Voice of the Customer” awards from international consultancy Frost & Sullivan, reinforcing the company’s position as the preferred power generation brand in India. The 2010 awards, which cover the Indian generator set market, are for five categories:

• Corporate brand image/reputation leadership
• Customer service support leadership (for generator sets above 250 kVA)
• Most preferred brand in the manufacturing/process industry segment (above 250 kVA)
• Most preferred brand in the IT/realty /hospitality industry segment
• Most preferred brand in the construction and infrastructure segment

CIL was previously honored with these awards in 2007, demonstrating a consistent track record of customer satisfaction in these key areas.

The Voice of the Customer awards are based on the end-user satisfaction assessment that Frost & Sullivan recently conducted among generator set customers in India. The awards were presented at the Frost & Sullivan Backup Power Awards Banquet, in conjunction with the “Indian Backup Power –Growing Significance” Executive MindXchange, at the Leela Kempinski Hotel in Gurgaon, India, on November 24, 2010.

Beau Lintereur, vice president of the power generation business unit of Cummins India Ltd., said of the 2010 awards, “We are delighted with this continued recognition of our performance, especially since it comes directly from our customers. These awards reflect the focus and efforts of everyone in the power generation business unit, and they are a tribute to the company’s longstanding commitment to reliability.”

About Frost & Sullivan Awards

Frost & Sullivan Awards are presented to companies that demonstrate excellence in their industry, commending diligence, commitment and innovative business strategies required to advance in the global marketplace. Frost & Sullivan rigorously analyzes specific criteria to determine award recipients in a vast array of industries.

About Frost & Sullivan

Founded in 1961 in New York, Frost & Sullivan is an international growth consultancy, supporting clients’ expansion for more than four decades. In India, the firm’s market expertise covers a broad spectrum of verticals (technology, healthcare, automotive, chemicals and industrial to name a few), while its portfolio of advisory competencies include customized strategic consulting, market intelligence, summits and conferences and management training.

About Cummins India Ltd. (CIL)

Established in 1962, Cummins India Limited is a 51 percent subsidiary of Cummins Inc. USA. Its power generation business unit is the Indian market leader in diesel generator sets. Beyond generator sets, it undertakes power projects and provides alternate fuel solutions and power quality improvement services across numerous industry sectors, including telecom, construction, IT/ITES, realty, hospitality, textiles, auto and auto ancillaries, food processing, government, healthcare, gas and manufacturing. Power Generation is one of four CIL business units.

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